Terms of Service

These Terms govern your use of DBShifts (the "Service"). By creating an account you agree to them and to our Privacy Policy. If using on behalf of an organization, you represent you have authority to bind it.

DBShifts provides three products on one platform:

• Migration — schema conversion and data transfer between supported engines (MySQL, PostgreSQL, SQL Server, Oracle, SQLite, MongoDB, MariaDB, Redshift, CockroachDB, YugabyteDB, TiDB), with validation, masking, dry-run, rollback, CDC incremental sync, staged cutover, and scheduled reconciliation monitors.
• Data Console — read-only browsing, search, PII discovery, reconciliation, access reviews, and masked test-data copies of databases you connect.
• Agent Gateway — policy-governed, audited access to your databases for AI agents you operate, via scoped tokens over MCP or REST, including optional human-approved write actions.

We may modify or discontinue features with reasonable notice.

• Provide accurate information; keep credentials confidential
• Notify us of unauthorized access
• You must be at least 16 years old
• No automated/bot account creation

You may not:

• Migrate, browse, or expose through the Agent Gateway data you are not authorized to process
• Circumvent access controls, masking, rate limits, or usage budgets
• Upload malicious payloads or reverse-engineer the Service
• Violate applicable laws (GDPR, CCPA, HIPAA, etc.)
• Resell the Service without written consent
• Conduct DoS attacks or generate unreasonable load

Your agents are your responsibility. AI agents you connect through the Agent Gateway act on your behalf: you are responsible for the policies you configure, the tokens you issue, the write actions you (or your Slack approvers) approve, and your agents' compliance with these Terms.

DBShifts offers a free tier with usage quotas (rows migrated, features). When you subscribe to a paid plan: payments are processed by Stripe; subscriptions renew automatically until cancelled; you can cancel anytime in Billing, effective at the end of the current period; usage beyond your plan's quotas may be blocked or require an upgrade. Rows migrated count against quota even for cancelled or partially failed runs. Fees are non-refundable except where required by law.

You retain ownership of your data and grant us a limited license to process it solely to provide the Service. You are responsible for your legal right to migrate, browse, or expose the data involved, for compliance with data-protection laws, and for maintaining independent backups. DBShifts is not a backup service.

Masking and policies are configuration, not a guarantee. PII detection is automated and best-effort; masking, row limits, budgets, and token restrictions apply as you configure them. Review scan results and use the policy preview before exposing a database to an agent or a teammate.

The Service, its software, and trademarks are owned by DBShifts. These Terms transfer no ownership to you. Feedback you provide may be used without obligation.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not warrant uninterrupted or error-free operation, or 100% accurate migration. Always verify results and keep independent backups.

Validation, reconciliation, and cutover checks (row counts, checksums, drain detection) are engineering safeguards, not a warranty: sampled modes verify samples, and even exact modes depend on your databases' state at check time. The cutover feature will not flip until its checks pass, but the decision to go live — and to keep backups until you trust the target — remains yours.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DBSHIFT IS NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DATA OR PROFIT LOSS). Total aggregate liability shall not exceed the greater of amounts paid in the prior 12 months or $100 USD.

You agree to indemnify DBShifts against claims arising from your use of the Service in violation of these Terms, your violation of law or third-party rights, or data you migrate.

You may delete your account anytime in Settings. We may suspend or terminate access for Terms violations, fraud, or legal requirement. Disclaimers, liability limits, and IP terms survive termination.

Material changes are announced via email or in-app notice at least 14 days before they take effect.

These Terms are governed by the laws of the United States. Disputes resolved via binding arbitration (AAA rules), except either party may seek injunctive relief for IP infringement.